Dreaming of a sunny escape to Marco Island? Paradise Coast Vacations is here to make your dream a reality! We understand that renting a vacation home can come with questions, so we’ve put together this handy guide to address the most common inquiries.
Q: How do I book a property with Paradise Coast Vacations?
A: You can easily browse our available properties and book directly through our website. Simply select your desired dates, number of guests, and any specific preferences, and our system will show you what’s available. You can also call our friendly team, and we’ll be happy to assist you in finding the perfect rental.
Q: What is included in the rental price?
A: Our rental prices typically include all utilities, Wi-Fi, and a starter set of amenities such as toilet paper, paper towels, and hand soap. Each property listing will detail specific inclusions, so please review them carefully. Some properties may offer additional amenities like beach chairs, towels, or bicycles, which will also be noted.
Q: What is your cancellation policy?
A: Our cancellation policy varies depending on the property and the time of year. We recommend reviewing the specific cancellation terms outlined in your rental agreement before booking. Generally, cancellations made within a certain timeframe prior to your arrival may incur a fee or result in the forfeiture of your deposit. We also offer optional travel insurance for added peace of mind.
Q: Are pets allowed in your rental properties?
A: Many of our properties are pet-friendly! If you plan to bring your furry friend, please use the “pet-friendly” filter during your search or contact us directly. There is often a non-refundable pet fee, and specific rules regarding pet size and breed may apply.
Q: What are the check-in and check-out procedures?
A: Check-in is typically at 4:00 PM, and check-out is at 10:00 AM. We utilize a convenient keyless entry system for most of our properties, and you will receive detailed instructions with your check-in information. For check-out, we simply ask that you leave the property tidy, take out the trash, and ensure all doors and windows are locked.
Q: Is there a minimum stay requirement?
A: Yes, most of our properties have a minimum stay requirement, which can vary by season and property. During peak season, longer minimum stays may apply. You can see the minimum stay duration on each property’s listing.
Q: What if I have an issue during my stay?
A: Our team is dedicated to ensuring you have a smooth and enjoyable vacation. If you encounter any issues during your stay, please contact us immediately. We have a local team available to assist with maintenance requests, questions, or any other concerns that may arise.
Q: Do you offer concierge services?
A: While we don’t offer full concierge services as a standard, our team is always happy to provide recommendations for local attractions, restaurants, and activities to help you make the most of your Marco Island experience. Don’t hesitate to ask us for tips!
We hope this FAQ helps answer some of your initial questions. We look forward to welcoming you to Marco Island for an unforgettable vacation with Paradise Coast Vacations!
